OMB’s Kent credits agency CIOs, industry for quick fixes as IT demand surged

By Jason Miller, Federal News Network

Every day around 2 p.m., Federal Chief Information Officer Suzette Kent and Federal Chief Information Security Office Grant Schneider hold a call with agency CIOs and CISOs to discuss problems, challenges, concerns or just to check in to make sure networks, applications and IT staff are handling the stress of the increased demand.

The call, according to agency CIOs who participate, is all about collaboration and figuring out how to best ensure agency technology is giving employees what they need to work through the coronavirus pandemic.

“There is no grand standing. It’s all about asking what needs to be done and getting it done,” said one agency CIO, who requested anonymity because they didn’t get permission to talk to the press. “It’s been really good communications and solid leadership.”

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