OXFORD announced its recent award to provide the Pension Benefit Guarantee Corporation
(PBGC) Office of Benefits Administration (OBA) Participant Services Division (PSD) with retirement plan benefits administration, Document and Records Management, and Contact Center Services expertise! OBA has the responsibility over the day-to-day benefits administration and supporting activities for PBGC’s customers and required OXFORD expertise to handle benefits administration, document management, records management, administrative support, data analytics, and customer contact center services.
OXFORD provides strategic support in support of consolidating operations and handling outreach
on behalf of the PSD. Under the strategic support of this contract, PBGC is consolidating its operations to meet its customer service goals and objectives. For more information on Oxford, Please click here